Dispatcher
Emergency services, what's your emergency?
Caller
This is Guðrún from the Vestmannaeyjar clinic. We need a routine transfer for a dialysis patient.
Dispatcher
Okay, can you provide the patient's name and social security number?
Caller
Yes, it's Jón Einarsson, kennitala ******-****.
Dispatcher
And what is the reason for the transfer?
Caller
He needs to go to Landspítali for his scheduled dialysis today at 16:00.
Dispatcher
Is the patient stable?
Caller
Yes, he's stable and ambulatory. No acute issues.
Dispatcher
Okay, I'll schedule a routine transfer. What is your location?
Caller
We are at Miðgarður 2, in Vestmannaeyjar. It's the local medical clinic.
Dispatcher
Alright, a transfer will be arranged. Please ensure he has all his documents. Is there a specific time you need him picked up?
Caller
Anytime before 15:00 would be great to ensure he arrives in time for his dialysis. Thank you.
Dispatcher
Okay, we will arrange for transport, you will be contacted with a more specific time. Thank you.