Dispatcher
Emergency services, what's your emergency?
Caller
This is Hildur calling from the Vestmannaeyjar Health Clinic. We need to arrange a routine transfer for a post-operative patient.
Dispatcher
Okay, can you provide the patient's details and the reason for the transfer?
Caller
The patient is Hildur Jónsdóttir, kennitala ******-****. She had a laparoscopic cholecystectomy yesterday and needs to be transferred to Landspítali for further monitoring due to her complex medical history.
Dispatcher
Okay, what is her current condition?
Caller
She is stable, afebrile, tolerating oral fluids, and her surgical site is clean. No complications.
Dispatcher
Does she have any known allergies or medical conditions?
Caller
Yes, she is allergic to penicillin. She also has type 2 diabetes, hypertension, chronic kidney disease, and a history of myocardial infarction. She is on several medications, including Metformin, Amlodipine, Atorvastatin, and Insulin Glargine.
Dispatcher
Okay, I will arrange a routine transfer. Please ensure all her medical records and medications are ready. What is your location?
Caller
We are at the Vestmannaeyjar Health Clinic, Bárustígur 11. The main entrance is accessible via ramp.
Dispatcher
Thank you, the transport will be arranged within the next few hours. We will be in contact with an estimated time of arrival.
Caller
Perfect, thank you for your help.