Dispatcher
Emergency services, this is the dispatch center, what is your emergency?
Caller
Good morning, this is Hildur Jónsdóttir calling from Heilsugæslustöð Vestmannaeyja. We need to arrange a routine transfer for a post-operative patient.
Dispatcher
Okay, can you provide the patient's details and the reason for the transfer?
Caller
Yes, the patient is a 62-year-old male, post-operative day two following a laparoscopic cholecystectomy. He is stable but needs to be transferred to Landspítali in Reykjavik for further observation.
Dispatcher
Is the patient experiencing any acute symptoms?
Caller
He has mild persistent nausea, but no fever, chills, or signs of infection. He's stable and fully ambulatory. We just need to arrange a non-emergency transfer.
Dispatcher
Okay, I understand. What is the patient's name and kennitala?
Caller
I cannot give you the patient's name or kennitala over an unsecured line, but he is post-operative, stable and needs to be transferred to Landspítali. The request has been approved by the doctor on call.
Dispatcher
Understood. This is being logged as an F4 transfer. We will arrange for a non-emergency transport within the next 1-4 hours. Please ensure all patient documentation is ready.
Caller
Thank you. We will ensure all documents are prepared. We appreciate your help.