Dispatcher
Emergency services, this is the dispatch center. What is your emergency?
Caller
Good morning, this is Guðrún Jónsdóttir from Heilbrigðisstofnun Suðurlands in Höfn. We need to arrange a non-emergency transfer for a post-operative patient.
Dispatcher
Okay, please provide the patient's details and the transfer requirements.
Caller
The patient is a 72-year-old male, post-operative day 3 from a total knee replacement. He's stable but needs transfer to a rehabilitation facility in Reykjavík.
Dispatcher
Is the patient stable for transport? Any specific medical needs?
Caller
Yes, he's stable. He needs assistance with mobility and pain management during transport. He is ambulatory with assistance but needs a stretcher for the transfer.
Dispatcher
Okay, I understand. What is the patient's name and social security number?
Caller
His name is [Patient Name] and his social security number is [Patient Kennitala]. He is in the regular ward, room 204.
Dispatcher
Alright. We will arrange a routine transfer. Please expect an ambulance within the next 1 to 4 hours. Is there anything else?
Caller
No, that's all. Thank you for your help.
Dispatcher
You're welcome. We will confirm the transfer time shortly.