Dispatcher
Emergency services, this is the dispatch center. How can I help you?
Caller
Hello, this is Guðrún Jónsdóttir calling from Landspítali. We need to arrange a non-emergency transfer for a patient.
Dispatcher
Okay, I can help with that. Can you give me the patient's name and social security number?
Caller
The patient is Sigríður Ólafsdóttir, social security number ******-****.
Dispatcher
And what is the reason for the transfer?
Caller
She had a total knee replacement three days ago and is stable for transfer to the local health clinic in Norðfjörður.
Dispatcher
Is she able to walk?
Caller
Yes, she is ambulatory with crutches. Her pain is controlled with oral medication.
Dispatcher
Okay, I understand. And what is the address of the clinic in Norðfjörður?
Caller
It's the health clinic at Hafnargata 15, 735 Norðfjörður.
Dispatcher
Alright, I'll arrange a non-emergency transport for her. Expect them to arrive within the next 1-4 hours. Is there anything else?
Caller
No, that's all. Thank you very much.
Dispatcher
You're welcome. Goodbye.