Dispatcher
Emergency services, this is dispatch, what is your emergency?
Caller
Hello, this is Guðrún Jónsdóttir from the health clinic in Norðfjörður. We need to arrange a patient transfer.
Dispatcher
Okay, can you provide details about the patient and the transfer?
Caller
Yes, it's for Guðrún Jónsdóttir, kennitala ******-****. She is a 72-year-old female with metastatic lung cancer. She needs to be transferred to Landspítali in Reykjavík for oncology treatment.
Dispatcher
Is the patient stable?
Caller
Yes, she is stable. She is ambulatory with minimal assistance. She is not in any acute distress and her vital signs are normal. This is a routine transfer as per the oncologist's request.
Dispatcher
Does she have any other medical conditions?
Caller
Yes, she has a history of COPD and hypertension, but they are well managed with medication. She is currently receiving palliative care for the cancer.
Dispatcher
Okay, the transfer will be classified as routine. We will arrange transport within the next 1-4 hours. Is there anything else we should know?
Caller
No, that should be all. We will have all her medical records and transfer documents ready. Thank you.
Dispatcher
You're welcome, we will be in touch soon.