Dispatcher
Emergency services, this is the dispatch center, what is your emergency?
Caller
Hello, this is Hildur Jónsdóttir from Héraðssjúkrahúsið in Egilsstaðir. We need to arrange a non-emergency transfer for a patient to Landspítali in Reykjavík.
Dispatcher
Okay, can you provide the patient's details and reason for transfer?
Caller
Yes, the patient is a 67-year-old female, diagnosed with stage 3 ovarian cancer. She is stable and needs to go to Reykjavík for her scheduled chemotherapy.
Dispatcher
Is the patient currently experiencing any symptoms?
Caller
No, she is stable, ambulatory with minimal assistance, and has no acute symptoms. She has a port-a-cath in place. Her vitals are stable. We just need a routine transfer.
Dispatcher
Okay, and can you confirm her full name and kennitala?
Caller
Her name is, let me check, yes it is, Guðrún Ólafsdóttir, kennitala is ******-****.
Dispatcher
Okay, we will arrange a non-emergency transport for her. Do you have any other information for the transport team?
Caller
Yes, she has a history of hypertension managed with medication. We will send her medical records with the transport. She had a light breakfast this morning and is ready for transport. Please ensure they are aware of her port-a-cath.
Dispatcher
Understood. We will coordinate with the transport team. Please ensure she is ready for transfer within the next 1 to 4 hours. We will notify you when they are en route.
Caller
Okay, thank you for your help.