Dispatcher
Emergency services, this is the dispatch center. What is your request?
Caller
Good morning, this is Guðrún from the Vopnafjörður clinic. We need to arrange a routine transport for a dialysis patient to Akureyri.
Dispatcher
Okay, can you provide the patient's details and current condition?
Caller
The patient is Guðrún Jónsdóttir, kennitala ******-****. She is stable and ready for transport. It's a routine transfer for scheduled dialysis.
Dispatcher
Is she having any issues or symptoms right now?
Caller
No, she's stable and has no complaints. Just routine dialysis. She had a light breakfast at 08:00.
Dispatcher
Alright, I'll schedule a non-emergency transport. Is there any medical history I should be aware of?
Caller
Yes, she has end-stage renal disease, hypertension, and diabetes. She takes insulin, antihypertensives, and phosphate binders. We have her medical records ready.
Dispatcher
Understood. We will coordinate with Akureyri Hospital. A transport team will arrive within the next few hours. Is the patient at Hafnarbraut 4?
Caller
Yes, she is at Hafnarbraut 4, the clinic. Thank you.
Dispatcher
You're welcome. Please ensure she is ready for transport when the team arrives.