Dispatcher
Emergency services, this is the dispatch center, how can I help you?
Caller
Hello, this is Hildur Jónsdóttir from the surgical ward at Akureyri Hospital. We need a routine transfer for a post-operative patient.
Dispatcher
Okay, can you provide the patient's details and where she needs to be transferred?
Caller
Yes, the patient is a 72-year-old female, name is not relevant, she had a total hip replacement four days ago and is stable for transfer to Grensás Rehabilitation Center in Reykjavik.
Dispatcher
Alright, is the patient currently stable, and are there any immediate medical concerns?
Caller
Yes, she is stable. Her pain is well managed with oral medications, and the surgical site is clean. No signs of infection or complications. She's fully alert and oriented.
Dispatcher
Okay, and what medications is she currently on?
Caller
She's on Paracetamol 1000mg four times a day and Oxycodone 5mg as needed for breakthrough pain.
Dispatcher
Understood. We'll arrange a routine transfer for her. Can you confirm she has all the necessary medical records for transfer?
Caller
Yes, we have her discharge summary and all relevant records ready to go. When can we expect the transport?
Dispatcher
We will arrange for transport within the next 1 to 4 hours. We will notify you once the transport team is en route. Is there anything else?
Caller
No, that is all. Thank you.