Dispatcher
Emergency services, this is dispatch, how can I assist you?
Caller
Good afternoon, this is Hildur Jónsdóttir from the oncology ward at Akureyri Hospital. We need to arrange a routine transfer for a patient.
Dispatcher
Okay, can you please provide the patient's details and the reason for the transfer?
Caller
Yes, the patient is a 72-year-old female, her name is [Patient Name]. She has a history of breast cancer with bone metastasis. She is stable and needs to be transferred to Landspítali in Reykjavík for further treatment.
Dispatcher
Is the patient currently experiencing any acute symptoms or pain?
Caller
No, she is stable, alert, and ambulatory. She has some mild fatigue and occasional bone pain, but it is managed with her usual medication. This is a planned transfer for her ongoing treatment.
Dispatcher
Understood. What is the patient's current location in the hospital?
Caller
She is in room 312 on the third floor of the oncology ward. She is ready for transport now.
Dispatcher
Okay, I will schedule a routine transfer. Please ensure her medical records and medication list are ready. The transport team will arrive within the next 1 to 4 hours.
Caller
Perfect, thank you for your assistance.