Dispatcher
Emergency services, this is the dispatch center, how can I assist you?
Caller
Good day, this is Guðrún Jónsdóttir from Hólmavík Hospital. I am calling to arrange a non-emergency transfer for a patient.
Dispatcher
Okay, please provide the patient's details and the reason for the transfer.
Caller
The patient is Jón Einarsson, kennitala ******-****. He has completed his rehabilitation program after a hip replacement and needs to be transferred to his home in Ísafjörður.
Dispatcher
Is the patient stable for transport?
Caller
Yes, he is stable. He is ambulatory with a walker but needs assistance with transfers. He is currently on Warfarin, Paracetamol and Amlodipine.
Dispatcher
Okay, I will schedule a routine transport for him. Do you have all the necessary discharge paperwork and medications ready?
Caller
Yes, everything is prepared. We just need the transport to be arranged within the next few hours.
Dispatcher
Understood. I will dispatch a non-emergency transport unit to Hólmavík Hospital. Please confirm the patient's home address in Ísafjörður.
Caller
His home address is Aðalstræti 15, 400 Ísafjörður.
Dispatcher
Thank you. The transport will be dispatched shortly. Is there anything else?
Caller
No, that will be all. Thank you for your help.