Dispatcher
Emergency services, what's your emergency?
Caller
I need an ambulance! My neighbor, Jónas, is not breathing! He's on the floor!
Dispatcher
Okay, I'm sending help. What is your address?
Caller
It's Hafnarstræti 18, apartment 3B, third floor in Akureyri. Hurry!
Dispatcher
Help is on its way. Is he completely unresponsive?
Caller
Yes, he's not responding. He's making weird noises like gasping for air. He's turning blue!
Dispatcher
Okay, I need you to stay calm. Is he on his back?
Caller
Yes, he's on his back on the living room floor.
Dispatcher
I'm going to tell you how to do CPR. Have you ever done CPR before?
Caller
No, never. I'm so scared. I don't know what to do.
Dispatcher
It's okay, I will guide you. Put your hands in the center of his chest, one on top of the other, and push hard and fast.
Caller
Okay, I'm doing it. Oh my god, please hurry! He is not moving!
Dispatcher
Keep pushing, the ambulance is on its way. Do you know if he has any medical conditions?
Caller
Yes, he has COPD and heart problems, and diabetes. He uses inhalers and takes pills, but I don't know what.
Dispatcher
Okay, just keep doing CPR. The ambulance will be there soon.