Dispatcher
Emergency services, what's your emergency?
Caller
My father! He's not breathing right! I think he's dying!
Dispatcher
Okay, I'm sending help immediately. What is your address?
Caller
It's Hafnarstræti 22, apartment 3B, third floor in Akureyri.
Dispatcher
Help is on its way. Can you tell me what happened?
Caller
I just got here, and he's on the floor. He's not responding. He's making weird noises like gasping for air. He looks blue!
Dispatcher
Is he awake? Can he talk to you?
Caller
No! He's completely out of it! He's not responding to me at all!
Dispatcher
Does he have any medical conditions that you know of?
Caller
Yes, he has COPD and diabetes and high blood pressure. He uses inhalers.
Dispatcher
Okay, the ambulance is on its way. Don't move him. Stay with him and I will guide you through some steps. Can you check if he is breathing?
Caller
Okay, I am here with him. Yes, he is breathing, but it's like... gasping. I don't know what to do!
Dispatcher
Okay, just stay calm. Help is on the way. I need you to stay with him and keep him as still as possible. Do not move him unless you need to for his safety. Do you understand?
Caller
Yes, I understand. I'm so scared. Thank you.