Dispatcher
Emergency services, what's your emergency?
Caller
My husband! I think he's having a stroke. He suddenly can't speak properly and his face is drooping.
Dispatcher
Okay, I'm sending help immediately. What is your address?
Caller
It's Aðalstræti 14, in Ísafjörður. We are on the ground floor.
Dispatcher
Help is on its way. Can you tell me what happened?
Caller
He was watching TV and then he just slumped over. His face is drooping on one side, and he's slurring his words. I think his right arm is weak too. He looks confused.
Dispatcher
Is he awake and can he understand you?
Caller
Yes, he's awake but he's very confused. He can't really talk properly.
Dispatcher
Does he have any medical conditions?
Caller
Yes, he has high blood pressure, diabetes, and atrial fibrillation. He takes medication for all of them, and also warfarin.
Dispatcher
Okay, the ambulance is on its way. Don't try to move him. Stay with him and keep him calm. I'm going to ask you some questions. Can you raise both of his arms in front of him?
Caller
Okay, I'm here with him, and I'm trying to raise his arms... his right arm is very weak. It's falling down.
Dispatcher
Okay, thank you. Help is on its way. Please stay on the line with me until they arrive.
Caller
Okay, thank you. I'm so scared.